Chimney Installation and Cleaning Services in Salem County

4.9

Based on 136 reviews

Soot Doctor recently installed a flue liner for our oil furnace. We've lived in this house for almost 44 years. Out of all the various contractors, installers, etc. we've hired during that time, I can honestly state that Soot Doctor has been the most professional, cleanest, neatest, and helpful out of all of them. For the kind of services they offer, I would never use any other company.

Bill Legnante

02:00 26 Mar 24

Friendly, knowledgeable and efficient

Kathy Daws-lwrence

21:17 12 Mar 24

Prompt, courteous, very knowledgeable. Used tarps to keep surrounding areas clean while working on our woodstove. Highly recommend.

Paula Haines

19:49 13 Feb 24

VERY PROFESSIONAL!HIGHLY RECOMMEND!

Martha Begley

20:30 31 Jan 24

Very knowledgeable, took the time to answer all my questions. I have referred this company to family and friends.

Christine Douthitt

22:10 25 Jan 24

Very thorough and detailed inspection and explanation of work being done. We’ve had our chimney serviced twice in our house since we moved in 7 years ago, along with our house being 35+ years old ,Soot Doctor ,during inspection removed the flu and found a huge chunk of mortar from when the chimney/ house was BUILT! This was causing slower exhaust of smoke. I will never call anyone else to service my fireplace and chimney

dean paulson

18:43 24 Jan 24

The crew at Soot Doctor was pleasant, knowledgeable, and did an awesome job. Would highly recommend them.

Ed Strom

17:45 24 Jan 24

This was a great experience. The house was left super cleanwith no soot. I felt like I could ask any questions and the answers were fast and reliable. They steered me in the right direction for some simple upgrades to help my whole system out. Thanks for the great work guys.

Jason Laslie

17:32 24 Jan 24

Soot Doctor was very thorough and professional. From the moment he arrived, you could tell he was focused on keeping your home clean while doing the cleaning. I think the cleaning and inspection were very thorough. I learned that a crack in my chimney made using my fireplace dangerous. Pictures taken of of the condition were sent to my email and were very appreciated. A job well done!

Sandra Lewis

04:06 04 Jan 24

Great job as allways.

Charles Brank

16:33 20 Nov 23

Soot Doctor was great! I highly recommend him for any chimney jobs you have!

Debbie Michel

01:48 20 Nov 23

Rick and one of his Sons cleaned our chimney today and I highly recommend them to anyone looking for Prompt, Clean, and Professional Service. Special Thank's to Ricks Son as my 8 year old Grandson really talked his ear off during the work. We'll be using them from this point forward

David Reimer

22:04 13 Oct 23

We call...make an appointment and Rich shows up on time. He is extremely professional and clean. Recommended highly for his services!!

Kim Costroff

22:30 05 Oct 23

Soot Doctor serviced our chimney for 19 years. He was always trustworthy and professional. Support our local family businesses they depend on us to survive, especially now.

Barbra Albertson

22:36 27 Sep 23

Everything always wonderful! Great responses and helpful with questions. Friendly. Will always call Soot Dr!

Valerie Young

13:06 07 Aug 23

As others have mentioned everything positive.Arrived on time.Put netting down to keep floor clean. Had ladder attachment to not disturb guttersTook pictures of flueExplained clearly what they did and why as well as tips for future use of fireplace.Didn't try to sell unnecessary itemsPlan on using them for future cleanings and questions

James Hughes

20:14 21 Jul 23

Covered our hardwood floors all the way to our dryer and was very professional. Didn't try to upsell , in fact, told us we could wait to clean vents until year two!

Robin Barry

14:42 19 May 23

Arrived on time, covered the floors and very respectful of our home. Professional service. I highly recommend for your needs

Don Doak

10:25 17 May 23

Great service - professional and thorough. Definitely recommend.

Dennis Dudek

20:05 27 Apr 23

Was amazing experience, very happy with the repair and pricing

Brenda Rossi

00:43 03 Apr 23

This review is late. I originally called Rick summer of '22 for an estimate on a chimney install but ended up getting everything through him. Woodstove, chimney, and prefab hearth panel. He shows up on time, calls ahead, and meticulous. The job isn't done until its right, there was no "close enough". Rolled out drop cloth even when he showed up just for an estimate, very respectful and professional. I had a lot of questions as this was our first stove and he answered every one completely and never made me feel like I was holding him up. No complaints whatsoever and highly recommend.

Jim Fairley

00:18 18 Mar 23

Rich was on time, took great care to keep my flooring and surrounding areas clean, and was very thorough in his cleaning and inspection. My fireplace sparkled after he finished cleaning it! He also inspected the fireplace in and outside to ensure that it was working properly and efficiently.

Dawn I

05:07 17 Mar 23

THIS IS THE REAL TOP PRO IN THE BUSINESS. OUTSTANDING, EXTREMELY KNOWLEDGEABLE, EASY TO UNDERSTAND, PLEASANT TO WORK WITH, FAIR IN COST. HIGHEST RECOMMENDATION.

Kate Decker

14:16 16 Mar 23

Soot Dr showed up ontime, did a great job, and cleaned up nice. Our fireplace worked better after the cleaning, and he gave us chimney assessment from the roof.

Matthew Goodman

00:47 01 Mar 23

It's rare I take the time to leave reviews but I'm going to for Rick at Soot Doctor. He answered when I called and scheduled my appointment. The day of the appointment he called ahead of time to see if it was okay if he came early. He laid blankets down to keep the area clean and was respectful entering and leaving the house. His work was top notch and he put my stove pipe back perfect. He reviewed the condition of my chimney with me and gave me a few suggestions on my current setup. His price was competitive and well worth it. In a time where most contractors don't return calls or even show up it's nice knowing there are still some professionals like Soot Doctor.

Ron Radil

12:34 30 Dec 22

Owner, Rick, super nice and clean. Laid out a throw rug to walk on around fire place inside. Took photos at top of chimney so I could see the inspection and even pointed something out to me that the fireplace installer did incorrectly. Reasonably priced and very professional. Will use them again.

RDGMA M

03:19 12 Dec 22

I was very satisfied with the timely and professional manner of the job.

Brenda Marcucci

16:03 28 Oct 22

Excellent service.

Debbie Wood

12:41 28 Oct 22

I had an emergent situation. My chimney was clogged! They came the same day I called! They were extremely efficient, professional, and very reasonable! I would happily recommend them in the future. They will be the ones I call for any future service! 5 stars ➕ from me!!

Lynn Stokking

16:02 12 Sep 22

The Soot Doctor was a very professional and on point business. We had a semi-neglected chimney and the business owner came in, cleaned it all out and reset everything; and our wood stove has never worked better. We’re so grateful and definitely plan to call again in the spring!

Jennifer Vidal

15:50 12 Sep 22

Cleaned dryer vent. Thank you so much for a wonderful experience.

Deanna Taitt

20:19 27 Jul 22

Fast on time made my dryer connection better than before

Bill Giffear

23:45 01 Jun 22

Thank You for a job well done !!

Tom Samuels

13:07 10 May 22

I would recommend soot doctor Excellent service and professional

Jeffery Walker

12:43 07 Mar 22

Quick and reasonable service, very through, very happy with the cleaning

George Duffield

11:22 13 Feb 22

We called Rick to do a fireplace and chimney inspection for a house we are purchasing and he was able to schedule it within a couple days. He and his son are very professional and take the time to explain everything. They were early for the appointment because of their work ethic and not seen in many companies any more. They did a great job and were very tidy. I really appreciated their service and will be using them from here out.

Henry Tapken

19:47 23 Jan 22

Rick called the day before to notify me of the appointment. Was on time, friendly, very conscious of not making and cleaning up all messes. Overall great experience. First time customer, will be long time customer.

Dustin Graiff

14:34 23 Dec 21

They were on time and professional. Service was knowledgeable and friendly, went above and beyond to ensure safety of the cleaning work.

Greg Suchanoff

01:52 13 Dec 21

Great experience! Very clean and knowledgeable!

Justin Doppler

14:59 03 Dec 21

Punctual. Professional. Thorough.

Kirsten Oravec

12:39 13 Nov 21

The 2 guys who did the work at my house were very helpful, clean and knowledgeable!They explained what they found and gave me their recommendations. No pressure.This is my first fireplace, so I had many questions.They took the time to clearly answer my questions and explain what they were doing.I would absolutely recommend the SOOT DOCTOR!

Anthony Fillari (Tony)

19:57 08 Nov 21

Great company to deal with

Thomas Steffney Sr

23:34 29 Oct 21

This owner knows his business very well, and above all, is a very honest, trustworthy chimney sweep who will give people only what they need. Any further possibilities would only be offered if the customer asks for further possibilities.

Susan Koszarecki

19:16 18 Oct 21

Always polite and professional

Laura Williams

11:25 09 Oct 21

Reliable service

Ed Gant

11:13 09 Oct 21

A very positive experience! Soot Doctor notified us of improper chimney liner installation by prior business and made the appropriate corrections. We have a new stainless steel liner consistent with our heating system. We are extremely satisfied with the job Soot Doctor did for chimney!

Michael Longstreth

20:12 06 Sep 21

Fast and friendly service! Just want I needed when I needed it. Would recommend.

People Lead

15:49 12 Aug 21

Rick was out within a couple days to install a liner for my orphaned hot water heater. I needed this done quickly as I was selling the property. He was able to give quote over the phone, and was out within 2 days. Awesome work! I will be reaching out again for work at my next property

Joel Antipuna

15:42 12 Aug 21

We find Rick from the Soot Doctor to be very professional and thorough in his cleaning and repair service. We highly recommend The Soot Doctor for all your chimney and fireplace/wood stove needs.

Mark Sprock

17:06 26 Jul 21

I was extremely pleased with the service and recommend highly. Fixed my crimped dryer vent that Sears installed poorly and lined up both washer and dryer. Great job!

Betty Seczech

00:32 18 Jun 21

Very professional went above and beyond expectations

Mark Nesbitt

12:18 28 Apr 21

I was referred by WB Stewart & Son because I recently purchased my home and needed a CO. Mr. Rick and his crew was timely, showed so much car and concern for my issue, as well as, instructing me on the way to resolve the problem for maximum solution with minimal cost.

Muff Williams

15:37 09 Apr 21

Rick was there when he said he would be there and did what he said he would do at the price agreed upon. That may sound like a lot but that is not what we go from other companies. Excellent!

Ed English

16:34 17 Mar 21

Soot Doctor gentlemen who came to my home were prompt and efficient. They put down runners to keep my floors clean. My rain cap was "beat up" and they straightened it and told me what kind I needed to replace it. They did a very professional job. I would recommend them to anyone.

Barbara Searfoorce

17:39 17 Feb 21

Knowledgable, quick, and honest. Great father/son team.

Andrew Clayton

15:40 05 Feb 21

Have used Rick many times for all my clients. Never fails to please with his work and cleanliness at a fair price.

Dennis DeAngelo

19:11 30 Jan 21

Very Professional & Clean! Both men wore masks at all times and rolled out a drop cloth from the front door, all the way to my fireplace. They thoroughly cleaned my chimney and checked for Creosote. They took pictures of my chimney top on the roof and emailed me pictures and recommendations for further service in the coming years. Pricing was lower than many competitors. I will definitely use again.

Anthony B

16:23 18 Jan 21

I burn about two cords of wood each winter, it’s essential I clean out my wood-burning insert pipe annually. Top shelf service, knowledgeable and efficient… The only folks we call every year!...as subsequent follow up, I ran into someone I know in town, also is a regular with Richard as well, exact same experience… First class, efficient. It’s worth mentioning, I’ve got two new neighbors who were scratching their heads about who to call, I will provide them guidance…

4pjon

03:22 25 Dec 20

Excellent service. It's been a while since our chimney had been cleaned. The gentlemen were very professional and knowledgeable. I now know this must be done yearly for safety. Very reasonably price. Would recommend this company. Thankyou Soot Doctor

Nadine Burrows

21:11 02 Dec 20

Very nice, clean, fast and very helpful advice!

William Layton

18:21 02 Dec 20

We received great service once again. Also let us know our new dryer was not installed properly and fixed the issue. Would definitely recommend this company!

Chris Schoener

17:14 10 Oct 20

They were fast and cleaned up after they were done ..i would definitely tell anyone to use this company .

Rita DiCristino

20:17 06 Oct 20

Very efficient

dorothy davis

16:47 06 Oct 20

We've been using Soot Doctor for two decades now. Richard is very professional, and has taught his employees the same values of being thorough, on time, respective of people's homes, and personable. Phone calls are returned quickly, and questions are answered. They go above and beyond on their inspections. I'd definitely recommend them to everyone!

MH CRV

14:55 27 Aug 20

Soot Doctor is very thorough, and the first time anyone ever inspected the top of my chimney! I recommend them to everyone I meet. Very professional and gets back to you quickly. I highly recommend Soot Doctor.

Rachel Rowe

19:28 12 Aug 20

Great, professional service!! Fair and honest, highly recommend!!

Steve Pagnotto

20:35 06 Aug 20

Mr. Hellick was a pleasure to work with. They were very respectful of our home putting down runners where they walked. There were here on time and very professional. I highly recommend them.

Reg Lunt

21:43 18 Apr 20

Honest and through.

Delilah McHale

16:41 14 Feb 20

Honest, excellent, professional service!

Michael Sowers

17:50 03 Feb 20

I live in Mississippi and needed the heater flu and chimney flu inspected, cleaned and any repairs done at my Mother's home in Pennsville that was being sold. We had a closing date and Rick fit the job into his already hectic schedule and did a tremendous job on both projects that allowed us to close on time. I would highly recommend Rick at Soot Doctor. Rick was always courteous, professional and promptly returned my phone calls.

Harvey crush

14:39 24 Jan 20

Excellent

Linda Jovic

17:50 16 Nov 19

Very neat and outstanding service

Nicholas Matteo

23:28 17 May 19

Rick went the extra mile today when he was cleaning my dryer vent. He unclogged my gutters near the roof vent and also nailed down and caulked the vent on the roof to prevent further leaking into my house. He was on time and very professional. He does awesome work and I highly recommend him.

Linda Gottardi

18:33 29 Apr 19

Very knowledgeable. Rick made sure that my house was clean. He had total respect for my property and priced his very hard work very reasonably. I will use soot doctor always and highly recommend them to my friends.

Joann Richichi

16:00 15 Feb 19

Honest, reliable, courteous! What more can I say? Our chimney is almost 100 years old and is now as good as new! Rick does excellent work.

Beth

17:25 19 Sep 18

Used Rick to inspect, clean, repair, and install dampers on our four fireplaces. On both service calls he was on time, clearly explained everything he was doing, and left the place cleaner than how he found it. Highly recommend!

Natasha Vitale

03:02 11 Feb 18

Outstanding service. I called three people before Rick and he returned my phone call within minutes. His attention to detail was fantastic. He went above and beyond, taking the time to explain the process. I would recommend this company to everyone.

Judy Hooper

14:59 08 Feb 18

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BBB RATING: A+

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